Locked out of your car near the Distillery District?
The technician cannot drive up to you on streets that are closed to cars, so the meeting point is the car. Name the lot or the street it is parked on, then walk back and wait beside it.
From $95. You hear the full price on the call and nobody sets out until you agree. Open daily, 7am to 10:30pm.
The quickest way to get the car open
Pin down where the car is
Which lot, which entrance and which row, or which street and the nearest corner. If you paid for parking on your phone, the lot name is on the receipt.
Call from wherever you are
You are quoted a figure and an arrival time. Then head back to the car.
Be at the car when the van arrives
Keep your phone on. The technician rings from the lot entrance if the car is not easy to spot.
Is the paid parking about to run out?
Tell the dispatcher when it ends. The arrival time you are given on the phone, usually 20 to 30 minutes, tells you whether to extend it from your phone before the technician gets there. Once the tools are out, opening the door takes a few minutes.
Rain or snow, the door opens the same way
A flat air wedge goes in at the top corner of a front door and is pumped up by hand until there is a gap about a finger wide. A long-reach tool with a rubber tip goes through and presses the unlock switch or pulls the inside handle. Nothing is drilled, the window stays up, and it works the same in rain or snow.
Walked to the pay station with the fob on the seat and came back to locked doors? That is auto relock, explained in fob locked inside a push-start car.
What do I need to show?
- Photo ID.
- The ownership, the insurance slip or, for a rental, the rental agreement.
- If both are in the car, say so on the call. They are checked once the door is open.
Parked in a tower garage instead? See the downtown core.
Overnight lots and pedestrian streets
I left the car in a lot overnight with the keys inside. Can I call in the morning?
Yes, from 7am. The price is the same at any hour the line is open: see car lockout cost.
Can the technician find me in the pedestrian streets?
There is no need. The work is at the car, so that is where you meet. If you are in the middle of dinner, step out when the van is a few minutes away; you get a call.
Parked in a lot and locked out?
Call with the lot and the row, then walk back to the car.
Open daily, 7am to 10:30pm