Car lockout at Harbourfront, Toronto
A condo concierge will not let a stranger with a tool bag into the garage unannounced. Go to the desk before you call, or right after: give them your unit number and tell them a locksmith is coming for your car.
From $95. You hear the full price on the call and nobody sets out until you agree. Open daily, 7am to 10:30pm.
Where is the car parked?
- Resident parking in a condo tower
- The concierge or security opens the gate, or walks the technician in. Give the building, the garage entrance and your level.
- Visitor parking
- The resident you are visiting has to confirm you at the desk. Outdoor visitor spots need none of that: give the building and the row.
- A public garage or an open lot
- The van drives in like any car. Give the entrance, the level or the row, and the nearest pay station or stairwell.
An underground level can add work: what changes the price explains when. In an office tower garage instead? See the downtown core.
Why does the dispatcher ask about phone signal?
Underground levels often have no reception, and a technician who cannot reach you by phone loses time at the gate. Make the call from the lobby or the ramp and say where you will wait. Go back down to the car only once the van has arrived or the concierge is walking the technician in.
The whole kit fits in one bag
The whole lockout kit fits in one bag: two or three air wedges, a few plastic wedges and long-reach rods of different shapes. A wedge opens the top of a front door by about a finger's width, a rod goes through the gap, and the unlock switch is pressed from inside.
Before you drive off you are asked for photo ID and the ownership or insurance slip. A borrowed car needs its owner on the phone.
A push-start car is opened with the same kit: fob locked inside.
Visitors and condo garages
I am visiting and the car is in a friend's building. Who talks to the concierge?
Your friend. A resident has to confirm the visit before the desk lets a locksmith into the garage.
How long until someone arrives?
Usually 20 to 30 minutes. Event traffic along the waterfront can stretch that, so you are given a time for your building on the call.
Car locked in a tower garage or a lot?
Call with the building or the lot, then let the concierge know.
Open daily, 7am to 10:30pm