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Open daily, 7am to 10:30pm

Call (647) 313-1298

Keys locked in your car in Yorkville?

If a valet parked the car, go to the valet desk before you call. They know which level the car is on, and they have to agree to a locksmith working in their garage.

Call (647) 313-1298

From $95. You hear the full price on the call and nobody sets out until you agree. Open daily, 7am to 10:30pm.

A technician works at the door of a black sedan on a lower level of an underground garage, his tool bag on the floor

Where is the car right now?

With a valet
Ask the desk for the level and the spot, and whether the technician should come to the desk or straight to the car. If it was the valet who locked the key inside, tell the dispatcher. It does not change how the door is opened, but the desk may want someone there.
Self-parked underground
Give the garage entrance, the level and the nearest pillar or stairwell. Three or four levels down there is usually no signal, so call from the street or the lobby and say where you will wait.
At a meter or on a side street
Give the nearest corner and the side of the street. Stay with the car, since the van cannot stop for long.

In an office tower garage instead? See the downtown core.

Does the car deadlock?

Some newer cars, many European models among them, deadlock when they are locked from outside. The inside handles and the unlock switch stop working, so the usual reach through the door frame does nothing.

These cars can usually still be opened, by a different method that takes longer. It is the reason the dispatcher asks for the exact make, model and year. Give them, and say whether you locked the car with the fob or it locked itself. Fob locked inside a push-start car explains why a car locks itself, and a deadlocked door is one of the things that can change the price.

Rental and borrowed cars need paperwork

For a rental, have the agreement with your name on it, and check it for the rental company's own lockout number first. For a borrowed car, the owner has to be reachable by phone when the technician arrives. Without one or the other the car stays locked.

A figure, the door, then your ID

  1. A figure and a time

    You are quoted for your car and given an arrival estimate, usually 20 to 30 minutes.

  2. The door

    An air wedge and a long-reach tool, or the slower method for a deadlocked car. Nothing is drilled and nothing is cut.

  3. ID and payment

    Photo ID and the ownership or insurance slip are checked, at the latest once the glovebox can be reached. You pay the technician the price you were given.

A woman beside a garage pillar with a blue band checks her phone for a signal, her car parked behind her

Car locked three levels down?

Call from the street, where there is a signal, with the garage entrance and the level.

Call (647) 313-1298

Open daily, 7am to 10:30pm